Frequently Asked Questions

Everything you need to know about your Public Desire order.

How long does shipping take?

Standard delivery typically takes 3-5 working days, while Next Day Delivery is available for orders placed before 8 PM GMT Monday through Friday.

What is your return policy?

We offer a 28-day return period from the date you receive your items. Products must be unworn, in their original packaging, and with all tags attached.

How do I track my order?

Once your order has shipped, you will receive an email with a tracking link. You can also track your parcel directly through our portal using your order number and email address.

Which payment methods do you accept?

We accept all major credit and debit cards, PayPal, and flexible payment options including Klarna, Clearpay, and Laybuy.

Do you offer international shipping?

Yes, we ship to over 100 countries worldwide. Shipping costs and delivery timeframes vary depending on your location and will be calculated at checkout.

How do I find the right size?

Please refer to our comprehensive Size Guide available on each product page, which includes conversions for UK, US, and EU sizing to help you find your perfect fit.