Returns & Exchanges

Public Desire offers a hassle-free return policy allowing you to return unworn items in their original packaging within 28 days of delivery for a full refund. Please ensure all tags are attached and shoes are tried on indoors to maintain their original condition.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Package Your Items

Securely pack your items in their original shoebox or packaging, ensuring the return form is included inside the parcel.

3

Attach the Label

Download and print your prepaid return shipping label from the portal and affix it firmly to the outside of your package.

4

Drop Off and Track

Take your package to the nearest authorized drop-off point and keep your proof of postage until your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing